I am interested in complex adaptive systems and have increasingly been working on the areas of improving resilience using design in the face of an increasing pace of change and complexity. Towards this, my work expands the boundaries of interest to see cause, effect AND feedback in a system, using various techniques – from system dynamics using stock and flow modeling, to Network Analysis to see system interactions, and further towards discovering underlying paradigms that hold the key to change.

Health is a uniquely challenging and complex system due to certain attributes it exhibits – long time delays, principal-agent problem, information asymmetry, deep feedbacks at an individual and a system level. For too long, India has seen the question of health stuck at the questions of funding and quality improvement – with limited conversation about the design and incentives of the system. Add to that, Indian consumer AND voter has exhibited limited power to demand better outcomes from the system. This cocktail of complexity is an interesting challenge to explore. In addition, the health system has also been undergoing massive shifts as disease incidence and profile changes, people live longer, and as we seek health in the form of not just ‘absence of disease’ but also in the form of ‘presence of wellness’.